![]() How many complaints are there against Chase Auto Finance? It does include standard, legally mandated information about information privacy and security. More information about Chase Auto’s products and services is available by contacting one of its business centers.įor car buyers, the Chase Auto website provides limited information only about payment options, electronic statements, payoffs and lien releases.Ĭhase Auto’s website does not provide a lot of detailed information about its business practices or compliance policies. Chase Auto also provides “commercial solutions” for dealers, including floorplan financing, a blog with “insights” for dealers from their “partners in auto finance” and manufacturer programs that provide retail financing for dealers of specific manufacturers’ cars. Dealers can also “take the pain out of the contracting process with eContracting through Dealertrack®.”Ĭhase Auto’s dealer partners also have access to its “Business Centers” that are staffed with “knowledgeable and experienced sales and credit professionals available to serve” the dealership. The website informs site visitors that dealers that work with Chase Auto have access to its “comprehensive products and services – from prime, near-prime and sub-prime financing to pre-owned vehicle inventory.” This includes “online options for vehicle financing” which allow dealers to “conduct business with Chase any time of day” through its proprietary Dealertrack® and RouteOne® systems. At the same time, it has successfully served the needs of auto dealerships.”Virtually all of the information on the Chase Auto website is directed to dealers. also lists JPMorgan Chase-Auto Finance as one “alternate business name” for the company.Īccording to the Chase Auto website, “Chase has helped millions of customers unlock the door to financing for more than 60 years. The BBB’s profile page for JPMorgan Chase & Co. on the BBB profile page for the parent company, which the BBB established in 1923. Instead, complaints against Chase Auto appear to be grouped within complaints against its parent company, JPMorgan Chase & Co. in 2007 and lists the company as a “consumer finance company”, it does not maintain complaints against Chase Auto Finance Corp. Although the Better Business Bureau (BBB) established a profile page for Chase Auto Finance Corp. If you have been contacted by Chase Auto, make sure you understand your rights before taking action.Īccording to public information from the Delaware Secretary of State website, Chase Auto Finance Corp. Chase Auto has received consumer complaints alleging problems with billing, collections, customer service, and improper credit reporting. (Chase Auto), a subsidiary of JPMorgan Chase Bank, N.A., a wholly-owned subsidiary of JPMorgan Chase & Co.,to operate its third-party auto loan business. ![]() Chase Custom Finance is the service mark used by Chase Auto Finance Corp.
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